Privacy Policy
Last updated: May 16, 2026
This Privacy Policy describes how TimeFlow HK collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to all users of our website and services.
Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal details such as your name, email address, and contact information when you register or contact us
- Usage data including pages visited, time spent on our site, and interaction patterns with our content
- Device information such as browser type, operating system, and IP address
- Preferences and settings you configure within your user account
- Cookies and similar tracking technologies to enhance your browsing experience
We only collect information that is necessary to provide our services or that you voluntarily provide to us. You are never required to share personal information beyond what is essential for basic functionality.
How We Use Your Information
We use the information we collect for legitimate purposes related to our services:
- To deliver, maintain, and improve our scheduling and productivity resources
- To personalize your experience and provide relevant content about time management and prioritization techniques
- To respond to your inquiries and provide customer support
- To analyze usage patterns and understand how users interact with our platform
- To send occasional updates about new features or educational content related to productivity
- To comply with legal obligations and enforce our terms of service
We do not sell or rent your personal information to third parties. Any data sharing is limited to service providers who assist us in operating our website under strict confidentiality agreements.
Your Rights and Choices
You have rights regarding your personal information. Depending on your location, you may be able to:
- Access the personal information we hold about you
- Request correction or deletion of inaccurate data
- Withdraw consent for data processing at any time
- Request a copy of your data in a portable format
- Opt out of marketing communications or non-essential cookies
- Lodge a complaint with relevant data protection authorities
To exercise these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track site usage. We use both session-based and persistent cookies for various purposes.
Essential cookies are necessary for core functionality such as security and basic navigation. Analytics cookies help us understand how you use our site to make improvements. Preference cookies remember your settings and choices. You can control cookie settings through your browser, though disabling some cookies may affect functionality.
We do not use cookies to track you across other websites without your consent. For detailed information about specific cookies used, please refer to our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, and disclosure. We use industry-standard encryption for data transmission and secure storage practices for data at rest.
However, no method of internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Data Retention
We retain your personal information only as long as necessary to provide our services or fulfill the purposes outlined in this policy. Retention periods vary depending on the type of information and the purposes for which we use it.
Account information is retained while your account is active. Usage and analytics data may be retained for up to 12 months. You can request deletion of your account and associated data at any time by contacting us.
Third-Party Links
Our website may contain links to external websites and resources related to productivity and scheduling. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date above.
Your continued use of our services following any changes constitutes your acceptance of the updated policy. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: +852 3748 5921
Address: Unit 1205, Silvercord Tower, 30 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
We will respond to your inquiry as promptly as possible, typically within 5-7 business days.